Donation Policy

JHM Homes of Honor is grateful for the generosity of individuals, families, businesses, churches, community groups, sponsors, and partners who choose to support our mission.
 
This Donation Policy explains how donations, sponsorships, and contributions may be received, used, acknowledged, and managed by JHM Homes of Honor.
 
1. Purpose of Donations

Donations to JHM Homes of Honor support the organization’s mission, programs, operations, outreach, home restoration efforts, community partnerships, and related charitable purposes.

Donations may help support needs such as:
 

• Home restoration and repair-related project support

• Materials, supplies, tools, or project resources

• Contractor, vendor, or service partner costs

• Volunteer coordination and community outreach

• Program development and administrative support

• Website, forms, communication, and operational systems

• Donor, sponsor, and community engagement

• Launch, readiness, and organizational growth needs

• Other mission-related expenses approved by JHM Homes of Honor leadership
   

Unless a donation is formally accepted as restricted in writing, donations may be used where most needed to support the mission and operations of JHM Homes of Honor.

2. General Donations

General donations are contributions made to support the overall mission of JHM Homes of Honor.

General donations are not tied to a specific person, property, repair, project, neighborhood, or outcome unless JHM Homes of Honor has clearly approved and documented that restriction in writing.

General donations may be used at the discretion of JHM Homes of Honor leadership for mission-aligned purposes, including programs, projects, operations, outreach, administrative needs, and organizational sustainability.

3. Project-Specific Sponsorships or Contributions

JHM Homes of Honor may offer opportunities for donors, sponsors, businesses, churches, or community groups to support specific projects, repair categories, campaigns, or community impact efforts.

A project-specific sponsorship or contribution is not considered formally approved until JHM Homes of Honor confirms the sponsorship or restriction in writing.

JHM Homes of Honor reserves the right to review, approve, decline, redirect, or modify project-specific sponsorship opportunities based on:
 

• Project eligibility

• Safety concerns

• Recipient or property approval

• Available resources

• Contractor/vendor availability

• Budget requirements

• Timeline changes

• Organizational capacity

• Legal, insurance, or compliance considerations

• Mission alignment
   

If a project changes, is delayed, becomes ineligible, is completed under budget, or cannot move forward, JHM Homes of Honor may use the donation for a similar project, related repair need, or another mission-aligned purpose unless otherwise required by law or written agreement.

4. No Guarantee of Assistance or Project Selection

A donation does not guarantee that a specific person, family, homeowner, property, project, repair type, or community will receive support from JHM Homes of Honor.

Submitting a donation, sponsorship inquiry, recommendation, referral, or request for support does not create a right to receive services, repairs, funding, project approval, or organizational assistance.

All support requests and projects are subject to review, eligibility, available funding, organizational capacity, leadership approval, safety considerations, contractor/vendor availability, and applicable requirements.

5. Donation Processing

Donations made through the JHM Homes of Honor website may be processed through Wix, payment processors, banks, or other third-party service providers.

These providers may have their own:
 

• Terms of service

• Privacy policies

• Processing fees

• Security procedures

• Refund policies

• Data handling practices
   

JHM Homes of Honor is not responsible for the internal policies, technical issues, fees, or security practices of third-party platforms or payment processors.

6. Processing Fees

Online donations may be subject to processing fees charged by payment processors, website platforms, banks, or other third-party services.

These fees may reduce the net amount received by JHM Homes of Honor unless the donor chooses an option to cover processing fees, if available.

JHM Homes of Honor may use a portion of donations for reasonable administrative, operational, fundraising, compliance, and processing costs necessary to carry out the organization’s mission.

7. Recurring Donations

If recurring donations are offered, donors are responsible for reviewing the recurring donation amount, frequency, payment method, and cancellation options before submitting the donation.

Donors may request assistance with recurring donation changes or cancellations by contacting JHM Homes of Honor.

However, some changes may need to be completed directly through the payment platform or donor account used to set up the recurring gift.

JHM Homes of Honor is not responsible for donor errors, duplicate submissions, forgotten recurring payments, or issues caused by third-party payment systems, except where correction is required by law or approved by the organization.

8. Refund Policy

Donations are generally considered final and non-refundable.
JHM Homes of Honor may review refund requests on a case-by-case basis. Refunds may be considered when:
 

• A donation was made in error

• A duplicate donation was submitted

• The wrong amount was entered

• Unauthorized use of a payment method is reported

• A technical issue caused an incorrect transaction

• A refund is required by law
   

Refund requests should be submitted as soon as possible and must include the donor’s name, donation date, donation amount, payment method used, and reason for the request.

Approval of a refund is not guaranteed. Processing fees may not be refundable depending on the payment processor’s rules.

9. Donor Acknowledgments and Receipts

JHM Homes of Honor may provide donation confirmations, thank-you messages, receipts, or acknowledgment letters when donor information is available and the donation can be verified.

Donation receipts may include:
 

• Donor name

• Donation date

• Donation amount

• Payment method or transaction reference

• Organization name

• General acknowledgment language

• Any goods or services statement, if applicable
   

Donors are responsible for keeping their own records and consulting a qualified tax professional regarding tax treatment.

10. Tax Deductibility Notice

JHM Homes of Honor intends to operate as a nonprofit organization. Tax-deductibility of donations may depend on the organization’s tax-exempt status, applicable law, timing, donor circumstances, and IRS requirements.

Donors should not assume a donation is tax-deductible unless JHM Homes of Honor has confirmed its applicable tax-exempt status and provided appropriate acknowledgment information.

JHM Homes of Honor does not provide legal, financial, or tax advice. Donors should consult a qualified tax professional with questions about deductibility, charitable giving, business sponsorships, or recordkeeping.

11. In-Kind Donations

JHM Homes of Honor may accept certain in-kind donations, such as materials, supplies, tools, professional services, home repair resources, equipment, or other mission-related items.

In-kind donations must be reviewed before acceptance.

JHM Homes of Honor may decline in-kind donations that are:
 

• Unsafe

• Damaged

• Unusable

• Not mission-aligned

• Too costly to store, transport, repair, or maintain

• Not needed for current or future projects

• Restricted in a way the organization cannot manage

• Connected to legal, safety, insurance, or compliance concerns
   

Donors are responsible for determining the value of in-kind donations for their own records. JHM Homes of Honor generally does not assign tax value to donated goods or services.

12. Sponsorships

Sponsorships may involve financial support, in-kind support, business participation, project support, event support, or community partnership support.

Submitting a sponsorship inquiry or donation does not automatically create a sponsorship agreement, advertising relationship, partnership, endorsement, or naming right.

Formal sponsorships may require written approval, agreed-upon recognition terms, logo permissions, contribution details, and any applicable sponsor guidelines.

JHM Homes of Honor reserves the right to approve, decline, remove, or limit sponsor recognition if the sponsorship is not aligned with the organization’s mission, values, policies, reputation, or legal obligations.

13. Donor Recognition

JHM Homes of Honor may recognize donors, sponsors, volunteers, contractors, businesses, churches, or community partners through the website, newsletters, social media, printed materials, events, impact reports, or project updates.

Recognition may depend on the type of support, donor preference, sponsorship level, project involvement, and organizational approval.

Donors may request to remain anonymous. JHM Homes of Honor will make reasonable efforts to honor anonymity requests, except where disclosure is required by law, financial reporting, grant reporting, platform requirements, or organizational records.

14. Restricted Gifts

A restricted gift is a donation given for a specific approved purpose.

JHM Homes of Honor must review and accept any restriction before the gift is treated as restricted. Restrictions must be consistent with the organization’s mission, capacity, compliance requirements, and current needs.

JHM Homes of Honor may decline restricted gifts that are too difficult to administer, outside the mission, legally problematic, unclear, conditional in an inappropriate way, or inconsistent with organizational priorities.

15. Donor Privacy

JHM Homes of Honor respects donor privacy.

Donor information may be used to:

• Process donations

• Send receipts or acknowledgments

• Maintain donation records

• Communicate about the organization

• Provide updates or impact information

• Respond to donor questions

• Meet legal, financial, or compliance requirements
   

JHM Homes of Honor does not sell donor personal information.

Additional information about how personal information may be collected, used, shared, and protected is provided in the JHM Homes of Honor Privacy Policy.

16. Use of Photos, Stories, and Project Updates

JHM Homes of Honor may use photos, project summaries, volunteer highlights, sponsor recognition, before-and-after images, and community impact stories to show how donations and partnerships support the mission.

JHM Homes of Honor will aim to use appropriate consent when sharing personally identifying recipient stories, private property details, home addresses, or identifiable images.

Donor support may be described in general impact terms unless specific recognition has been approved.

17. Ethical Fundraising Commitment

JHM Homes of Honor is committed to honest, respectful, and mission-aligned fundraising.

The organization aims to:
 

• Communicate donation opportunities clearly

• Avoid misleading claims

• Use donations responsibly

• Respect donor intent when formally accepted

• Protect recipient dignity

• Maintain appropriate records

• Build trust with donors, sponsors, partners, and the community
   

18. Changes to This Donation Policy

JHM Homes of Honor may update this Donation Policy at any time.
Updates will be posted on the website with a revised effective date.

Continued use of the website or donation features after updates are posted means the updated policy applies going forward.

19. Contact Information

For questions about donations, sponsorships, receipts, refunds, or this Donation Policy, please contact:

JHM Homes of Honor
Email: info@jhmhomesofhonor.org
Phone: 602-529-6802
Mailing Address: 2390 E Camelback Rd, Suite 130, Phoenix, AZ 85016-3448